IT can be a complicated and confusing subject to grapple with, and even the most tech savvy individuals can struggle at times.
We’re aware at Wealden Volunteering that we all sometimes need a little bit of help, whether it’s understanding how to operate a new device, or getting to grips with protecting yourself online.
On this page you’ll find information about our training service and some helpful website links to improve your knowledge, as well as information about our recycling service for those looking to find a home for their old unwanted equipment.
IT Training
Using Microsoft, Apple or Android systems
We know learning to use technology can be overwhelming and we can soon get left behind. We offer free one hour, one-to-one training sessions on how to use Microsoft, Apple and Android systems.
The service is available by appointment. Please contact us to book a session.
Cyber Security
Keeping your IT system free from viruses or the influence of hackers is just as important as ever, as no one wants their personal information or documents to fall into the wrong hands.
There are a number of simple steps you can take in order to help prevent anything happening to your device or accounts. The National Cyber Security Centre has a 7-step guide for ways to help protect yourself when navigating online:
Top tips for staying secure online – NCSC.gov.uk
IT Information & Services
VoIP Phone Systems and ‘The BT Switch Off’
By the end of 2027, the UK’s telephone network will be going digital, and no longer using the old copper network. If you’re concerned about the change and what it will mean for you, please see this article for more information: Digital Voice and the landline switch-off: what it means for you.
Recycling Old IT Hardware
Many of us have old tech lurking away in the back of a cupboard at home. We don’t always know what to do with it, so it just stays there.
The Centre has teamed up with an IT company in Eastbourne who can professionally refurbish old gadgets and in return, they will supply us with refurbished equipment which we can pass on to local charities and those in need. We will shortly be supplying The Malthouse in Uckfield with a computer suite and IT support for their residents through this initiative.
If you have any old tech at home, please bring it in to us. We can take ANY device, whether it’s an old computer, laptop, mobile phone, printer or cables. It doesn’t matter how old the device is either. If possible, please delete any personal documents first, but they will be wiped if necessary.