Foodbank Volunteer Coordinator – Crowborough Foodbank
Job description: To oversee the operation of Crowborough East Sussex foodbank, with concern for its operational efficiency and standards in accordance with The Trussell Trust franchise model. In partnership with the steering group: guide the development of the foodbank project, including its material resources, financial assets, reputation, partnerships and volunteer body. Specific responsibilities Reporting to Trustees: Report to the charity’s trustees bi-annually or at such special meetings as the trustees may call. Advise the trustees of exceptional events, such as complaints, major press contacts, accidents, external evaluations or risk to reputation. Strategic development: Call meetings of the steering group four times a year, providing a report in advance and agenda. Assist Trustees in development and Implementation of Strategic Plan. Trussell Trust compliance: Comply with the terms of the foodbank franchise, including standard operating procedures. Communications: Maintain a foodbank phone and email account. Be the first point of contact for enquiries, responding on behalf of the foodbank with assistance from the (volunteer) administration assistant. Maintain contact with The Trussell Trust both regionally and nationally. Maintain contact with a view to working in partnership local networks including Family to Family and The Crowborough Food Pantry. Client Contact: Undertake regular updates with the client contact team on client issues and client safeguarding issues. Maintain awareness of client contact team support requirements. Foodbank warehouse & volunteers: Visit the foodbank warehouse on a regular basis. Liaise with foodbank warehouse supervisors to monitor operational standards. Volunteer Management- ensure all volunteers receive full training for their respective area of work.
